House calls
How home visits work?
Care That Meets Your Family at Home
Home visits allow children to receive care in a familiar, calm space. At Heartfelt Pediatrics, visits are unrushed, personal, and centered on your child and family.
Schedule Your Visit
You can request a visit online, through the portal messaging platform, or by contacting our office by text or phone call. Once scheduled, you’ll receive clear details about what to expect and how to prepare. We serve families through in-home visits in Central Oregon and telehealth across Oregon.
New to Heartfelt? Schedule your Meet & Greet here.
We Come to You
Visits take place in your home—where your child feels most comfortable. There’s no waiting room, no rushing, and no added stress. Appointments are longer than typical clinic visits, allowing time for questions and thoughtful care.
Thoughtful, Personalized Care
Each visit is tailored to your child and family.
This may include:
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Well-child checks
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Sick visits
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Newborn and infant support
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Behavioral and mental health support
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Care coordination and follow-up
Care plans are created with your family’s values, goals, and concerns in mind.
Ongoing Support
After your visit, you’ll receive clear follow-up guidance. Many families appreciate the ability to check in by message or schedule telehealth visits when in-person care isn’t needed.
Insurance & Payment
Heartfelt Pediatrics accepts many insurance plans.
Self-pay options also be available.
Transparent pricing and coverage details are shared up front so there are no surprises.
Care That Respects Your Family
Every family is different. During home visits, care is tailored to your child and guided by evidence-based pediatric medicine, while respecting your family’s values, culture, language, and lived experiences. We strive to create a welcoming, judgment-free space for all families, including neurodivergent children, children with disabilities, LGBTQ+ families, and families from diverse backgrounds.
Important Visit Reminders
To help us provide the best care possible, please review the following before your home visit:
Complete Paperwork Ahead of Time
Please complete all paperwork by the evening before your appointment.
If paperwork is not completed ahead of time, we will need to reschedule your visit. Our visits are comprehensive, interactive and fun—so, we want the caregivers to be fully present during our time at your home.
Plan for an Extended Home Visit
In-home visits are intentionally longer so care can be thorough and unhurried.
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New patient well visits will take over one hour
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For families with two or more children, please plan for about 1.5 hours (or a bit longer)
Please Feed Your Child Before the Visit
A well-fed child is often more comfortable and relaxed during the exam, which helps the visit go smoothly 🙂
A Note About Siblings
Home visits work best when we can focus fully on the child being seen. So, please plan for siblings who are not part of the visit to be occupied with an activity or supported by another caregiver. This helps create a calm environment and allows for more thoughtful, individualized care. We understand this isn't always possible!
Parking Details
If parking is limited or there is a specific spot you’d like us to use, please let us know ahead of time.